Listening or Merely Hearing?
Strong management skills and good leadership qualities shine when we actively listen to people, letting them know that what they are saying is important and worthwhile.
Blog
Navigating the Communications Highway
Communication between a business and its clients is crucial to survival and should be incorporated when considering marketing for small business. A lack of communication leads to the potential of lost clients to competitors who are available when you seemingly are not.
Reacting Differently to Change
Resisting change is a natural reaction for most people. Understanding that change is a necessary part of life and that we each deal with it differently, are key factors that require consideration for change management.
Is Your Anger Irrational?
We know that how we think about things determines to a large degree what we experience, and this is particularly true about anger. Ange...
The Seven Human Emotions
We are all human, it is easy to become consumed by emotions. Whether it be anger, happiness or fear we all succumb to these emotions at...
The Steps of Product Development
Process Overview
There are many models for product development, but most models have the following phases:
Notice the dual arro...
Customer Focused Selling
There was a time where sales efforts focused on getting as much product or service sold as possible. We worked with sales quotas based ...
Guidelines for Efficient Planning
Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of tec...
Tug Of War
Ah…remember the fun of pulling as hard as you could? Then, as you leapt forward, you realized that you were being pulled back. Alarmed...